Local: 508-977-0700
Non-Local: 866-977-0700

FAQ's about the Site

What's the Wish List About?
The shopping cart will hold onto your unplaced order for 1 week. The new WISHLIST lasts until you delete it, or until you buy the item. And if there is a gift situation coming up, e-mail your wishlist to family and friends.

Please note this is a separate registration! You will need to create a Wish List account separate from your Bear's Den account. You can use the same username and password, but you will need to complete the registration first!

What is the easiest way to order multiple sizes & colors of the same item?
First, when you add your 1st item to your cart, be sure to UN-CHECK the box at the top so you don't keep returning to your shopping cart. Then use the easy drop-down menus to choose the color and box to enter quantity - and just hit the add to cart button.
Where can I find what's just been added to the site?

No need to hunt through the site. Its all on 1 page!

Why doesn't my log-in work on Den Discounts?

Just like the wishlist, the DenDiscounts site is a separate log-in. You can still use the same username and password, but you will need to register on each site separately. We are happy to combine shipping on orders from the 2 sites though!

Where do I enter my information after I register? There are no boxes to fill in?

Once you creaste a username and password, the basic registration is done. To add an address and/or credit card information, just place an order as usual. The information you enter at checkout (after you log in) will be saved with your customer registration.